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Alexandru-Florin PREDA - From Brussels to Trade Tables: The Impact of Data Protection on Global Trade Dynamics

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Revista ŒCONOMICA - Book Notes / Semnal editorial: Academia de Studii Economice – 110 ani de performanţă continuă. Evocări, opinii, experienţe personale, mărturii ale absolvenţilor

Articles on Issue Theme

The higher education sector is highly dynamic and suffers constant changes over time. The quality of services offered in this sector is a component of utmost importance, as this is the main reason why students choose a certain university. Seeing how much individuals value service quality, researchers have been trying for a long time to capture the main factors which hold the capacity to influence individual perception regarding the service quality of higher education institutions.

Keywords: service quality models, higher education

JEL: I23, L80

Service Quality Models for Higher Education: A Review [Modele de calitate în servicii pentru învăţământul superior: o analiză]

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